INSURANCE AND APPRAISAL
Helpful Resources for Buying Diamonds
Insuring high-value personal property is a good idea, and your jewelry is no exception. Homeowner’s and renter’s insurance policies usually offer coverage for jewelry theft, but not necessarily damage or loss. Carefully review your policy. Depending on the value of your collection, you might consider insurance specifically for your jewelry. Ask whether this policy would cover unset gemstones and antique jewelry.
An appraisal is important for insurance purposes as well as for future upgrades or possible resale. While GIA can’t recommend an individual appraiser, there are several appraisal associations and networks that can help you locate one in your area. These are national associations that have members all over the country, and many require that their appraisers have a GIA Graduate Gemologist (GG) diploma from GIA in addition to supplemental appraisal training.
Insurance and Long-Term Care
– Do you clean or provide care for jewelry sold on your site?
All jewelry purchased from Intersecting Hearts is eligible for a free cleaning every six months. You may also return your jewelry to our offices for free prong tightening, re-polishing, rhodium plating and cleaning. Contact Customer Service at +1 (844) 944-1315 for more information.
– What is covered by your lifetime warranty?
All of our jewelry is manufactured using the highest quality materials and is inspected prior to shipment. We stand behind everything that we sell and warrant that all items will be free from any manufacturing defects at the time of delivery. Our lifetime warranty offers free prong tightening, re-polishing, rhodium plating and cleaning services.
In the event that there is ever a problem with your jewelry or you are in need of other services that are not covered under our lifetime warranty, your jewelry can be mailed back to our office for evaluation. Once inspected, should charges apply, you will be notified prior to any work being done to service your jewelry.
Please Contact Us if you have any questions or would like to return your item(s) to take advantage of our free lifetime warranty or request additional repair work needed to service your IH jewelry.
– Do you provide insurance appraisals?
Yes. Every finished engagement ring or piece of fine jewelry valued at $500.00 or higher will be accompanied by a full insurance evaluation.